Important Numbers in China

Having these important numbers handy can make your stay in China more convenient and ensure you’re prepared for any situation.

Emergency Numbers

• Police: 110
• Fire: 119
• Ambulance: 120
• Traffic Accidents: 122
• Maritime Rescue: 12395

Calling Tips

• To call within China, dial the area code followed by the phone number.
• To call China from abroad, dial the international access code, then China’s country code (86), followed by the area code and the phone number.
• Public phones are available, but mobile phones are more commonly used. SIM cards are widely available for purchase.

Questions & Complaints

• Tourist Hotline: 12301 (available for tourist information and complaints)
• Consumer Protection Hotline: 12315
• Food and Drug Safety Hotline: 12331

Major Banks

• Industrial and Commercial Bank of China (ICBC): 95588
• China Construction Bank (CCB): 95533
• Agricultural Bank of China (ABC): 95599
• Bank of China (BOC): 95566
• Bank of Communications: 95559

Airline Companies

• Air China: 95583
• China Southern Airlines: 95539
• China Eastern Airlines: 95530
• Hainan Airlines: 95339
• Shenzhen Airlines: 95080

Major Airport Services

• Beijing Capital International Airport: 010-96158
• Shanghai Pudong International Airport: 021-96990
• Guangzhou Baiyun International Airport: 020-96158
• Chengdu Shuangliu International Airport: 028-85205555
• Shenzhen Bao’an International Airport: 0755-23456789